Ooltewah Middle School

Tech Goes Home Resources

Classlink Login Help:


Canvas, Flipgrid, and Zoom Overview:


Joining a Zoom Instructions:


Tech Tips for parents:


This new way of "Going to School" has been frustrating at times because technology does not always cooperate with us. I know that you and your student have been frustrated, and just know that teachers have also been frustrated as well. Teachers have created beautiful lessons they think they pushed out in CANVAS, and the lessons aren't there for students to see. Creating Zoom links in CANVAS has also been a challenge for everyone.

Please be patient with us. CANVAS is new to teachers as well as new to students. Teachers are trying to troubleshoot their own lessons, and they aren't expert enough to help you troubleshoot some of the issues that have come up--especially when troubleshooting is happening remotely. We are all learning as we go.

From the Innovation Team:
Blended Learning Support for Schools

Canvas Support:

For support with Canvas issues, please call the Canvas Support Hotline: 877-909-0625. This line is open 24 hours a day. You can also access a Live Chat for Canvas support by selecting the “Help” button on the Canvas main navigation bar.

Tech Tips for Families

To support families with remote learning, the district has created a user-friendly Tech Tips Toolkit. This toolkit provides information about the different platforms our schools use and tutorials to help families learn how to use them. Please share this toolkit with your students and families. Need TECH assistance: 423-493-0350 Monday-Friday 7am to 3:30pm

Tech Tips (English)

Chromebook Issues:

Try troubleshooting on your own using these tips.
Please fill out the OMS Student Chromebook Help Ticket form

For students needing a password reset:
Please fill out the OMS Student Password Reset Request form. 

Visit the Everything Chromebooks page under the parents tab for tech issue requests.

Trouble logging into a Chromebook? click the link


If you are interested in insurance, which is highly recommended, please see the information below.

Insurance must be renewed every year.

Insurance (English) - Insurance is not required but highly recommended

Insurance (Espanol) - No se requiere seguro pero es altamente recomendable

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